So I met with Peter Cushing and what did I learn? That this guy is a deluded prick. Some may say that this is harsh but look at some of the details below and you will soon see that my assessment is perfectly valid.
Let's take the ride quality issue we all know exists and was again present on my recent journey to have some current feedback for Peter. He claimed the ride from Manchester to Bury was "good" with one "unacceptable" section. I'm sorry Peter but that is utter fucking crap. 80% of that route is a disgrace and to say anything other than this shows he is not willing to accept the truth. The fact he considered the West Coast Mainline to be rough in his opinion is laughable when compared to Metrolink. I would agree the West Coast Mainline is not the smoothest, it is worlds apart from what Metrolink provides and proves Peter is not quite in tune with the rest of the human race. I did offer to go to Bury with him but it was getting close to 5pm and it was unlikely it would get him home. He said the ride quality is monitored, what with, a pissed up sleeping tramp?
He did offer up some new information that I had not heard before however. He claims the T68 trams are the cause of the poor railhead wear and also cause the M5000 to show the same characteristics. Instead of saying how they planned to deal with this he went back to claiming that the ride was good in all but one section but then stated he had banned all T68's from new lines. So the T68's cause poor rail wear, so much so you want rid of them but not enough to admit the ride is appalling and needs looking at.
He did say the T68's would be phased out within 12 months but as he didn't see a problem in ride quality it seems unlikely that the damage caused, if true these were the cause, will be addressed any time soon. So expect to be shaken to death on the Bury and Altrincham lines for the foreseeable future. I would suggest the next time you are on a tram being shaken to death tweet TfGM.
When I claimed that since the apology letter some weeks ago to the MEN they had gone on a charm offensive he didn't seem to agree. It is only since this date that they have bothered to reply to tweets and again he said he had just been given the ability to reply. I'm sorry but Twitter has always had this feature.
When I asked why the operator didn't have a Twitter presence and why when people complained they had not had a reply to emails they were asked to email, he didn't really give anything other than he was working with the operator. I claimed that things were far worse than he realised and nobody was taking the operator to account but he said things were being done and they were.
We disagreed that they should have replaced the signalling before more expansion of the network as this would have been cost prohibitive. I simply said the bottleneck between St. Peter's Sq and Cornbrook started with the introduction of the Eccles route and should have been addressed before the East Didsbury extension was even at the drawing stage. Again we were not able to agree that this was a problem before East Didsbury, but sorry Peter it was, not as bad as it became but it was.
So all in all it was a waste of fucking time. I got to present my last two complaint letters and show I hadn't had a reply to one dated the 04/05/13 but I walked out feeling more angry and confident they haven't got a fucking clue.
Metrolink is shite and with Peter Cushing and his band of mutes around him it isn't going to get any better. And remember when you are being shaken to death by a tram, Peter Cushing feels that this ride quality is "good". I am just glad I don't have to use it.
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